Zoom Library Virtual Help Desk

Zoom Library Virtual Help Desk is provided on weekdays. You can get in touch with library staff via Zoom for any enquiry. To use the service, please download Zoom to your laptop or mobile phone.

Download Zoom: https://zoom.us/download

Enter the Zoom Library Virtual Help Desk:


Meeting ID: 406 853 2529
Passcode: 8SDsDC

Service Hours: 10am - 12nn, 2pm - 4pm, Monday to Friday (except public holidays) during term time.


Service Guidelines:

  • After connecting to the Zoom Library Virtual Help Desk, you will enter the Waiting Room. The Library staff on duty will admit you to the meeting once available.
  • We recommend you to enable your audio device so we can have a real-time conversation.
  • The Library staff may share his/her screen and send you files or links depending on the nature of your enquiry.
  • No recording will be made of the Zoom meeting.